End-to-end IT services: maintenance, security and digitisation
We provide consulting and technology solutions.
we work for small companies, SMEs and self-employed professionals.
Every business works in its own way. That is why Cortana Systems does not sell fixed packages or generic solutions. We look at your situation, understand what you need and define IT services that fit the way you work.
We work mainly with self-employed professionals and small and medium-sized companies in Vallès Oriental, la Selva and Gironès that need a reliable, local technology service without unnecessary complexity.
IT management
Well-managed technology is also an economic investment
Sound management of IT services, and proper maintenance of equipment and networks, has a direct effect on cost, productivity and business stability. It is not enough for the IT to work. It has to work efficiently, securely and in a way that lasts.
When technology is well organised and maintained, surprises are fewer, decisions are better informed and the business can keep working. In practice that means lower cost, better use of resources and fewer interruptions.
The economic benefit of sound IT management
From computer and network maintenance to data security, process digitisation and the practical use of artificial intelligence. We provide IT services with one clear aim: technology should add value, not become a burden.
Preventive maintenance: fewer incidents also means lower cost
Preventive maintenance finds problems before they become serious faults. Regular checks of equipment, systems and networks help avoid urgent repairs, unexpected stoppages and replacing equipment too soon.
This kind of maintenance does more than extend the useful life of the equipment, and avoids the high cost of critical incidents.
Preparing the business to grow and to automate processes
A well-thought-out infrastructure makes it easier for the business to grow without having to rebuild everything. It also makes it possible to add automation and digital tools, including artificial intelligence, to reduce manual tasks, limit errors and work more efficiently.
Better technology decisions and control of the budget
Sound IT management supports better decisions: when to invest, what to renew and what can still be kept. It avoids unnecessary purchases, oversized solutions or spending made in a hurry. With the right advice, technology stops being an unpredictable cost and becomes part of a controlled plan.
IT security: protecting data means protecting the business
IT security reduces the risk of data loss, attacks, viruses or unauthorised access. Beyond the technical problem, these incidents can stop the business, lose critical information, create recovery costs and affect clients’ confidence. Investing in security means preventing situations whose economic and operational impact would be far greater.
Well-maintained equipment, more efficiency with the same resources
Equipment that is up to date and properly configured work better, faster and with fewer errors. That makes better use of working time, reduces frustration and avoids inefficiencies that, added up, have a real cost for the business.
Fewer interruptions, more continuity of service
A stable IT infrastructure reduces stoppages, recurring incidents and improvisation. Time not spent fixing technical problems can go to productive work and to growing the business. Service continuity is essential to keep the business running without disruption.
When technology is well managed, it stops being a problem to solve and becomes a tool that helps the business save cost, work better and grow steadily.
IT support for businesses
This service is for you if…
- You are self-employed or starting out
- You run a micro-business or a small company
- You want stable, well-managed IT
- You are looking for a local IT service in Vallès Oriental, la Selva and Gironès.
Our IT services, in detail
we explain everything we can do to help your business grow
Trust and experience
How we add value to your IT services
When you contract an IT service, it is not enough that it “works”. It has to fit your day-to-day work, be understandable and not create unnecessary dependencies.
A Cortana Systems we work in a very clear way: before putting any solution in place, we look at how you work i what you actually need. From there, we define services that fit, which can be extended or adapted over time, without rigid structures or lock-in.
Communication is direct, decisions are reasoned and every step has a reason. The aim is not only to fix a one-off incident, but to improve, over time, how technology supports your business.
This approach allows us to offer stable, clear IT services that are easy to maintain, especially for self-employed professionals, micro-businesses and small and medium-sized companies in the area.
Applied experience and results
Our experience in systems, processes and automation helps companies work more efficiently, reduce manual errors and move faster day to day.
This practical approach is what we apply to every project, adapting it to each business, as described in the professional services we provide
IT consulting and advice
This service is the starting point of many projects. It shows what you have, how it works and what can be improved. We review your systems, the tools you use and the way you work, then define a clear, realistic proposal aligned with the business.
Includes:
- Review of the current IT environment
- Definition of technical and functional requirements
- Design of bespoke IT solutions
- Advice on the choice of software and hardware (better hardware and software)
- Audits of online visibility (SEO and GEO)
- Technology planning for the short and medium term
It is especially useful when decisions have to be made, systems renewed, or order put in place before changes are introduced.
Maintenance and technical support
IT maintenance keeps day-to-day work stable and uninterrupted. We handle incidents, preventive maintenance and the ongoing improvement of equipment and systems so that everything works properly.
Includes:
- On-site or remote technical support
- Maintenance of PCs, laptops and servers
- Installation and updating of operating systems and software
- Setup and support of office tools
- Prevention of recurring problems
It can be provided as an ongoing service, by the hour or according to the client’s needs.
Audits and information security
Data security is essential to business continuity. An audit finds risks before they become incidents. We review systems, networks, equipment and configurations, identify weaknesses and define security measures suited to each environment.
Includes:
- Technical audits of systems and networks
- Risk and vulnerability analysis
- Implementation of security policies
- Protection against viruses, attacks and unauthorised access
- Technical advice on the GDPR and the LSSI
This service brings peace of mind and control, especially where information is critical.
Networks and systems
A well-designed network is essential if work is to be quick and secure. We set up and manage networks and systems adapted to each company’s activity, with particular attention to reliability and security.
Includes:
- Installation and configuration of LAN and Wi-Fi networks
- VPN setup for remote work
- Routers, switches and firewalls
- NAS systems and backup solutions
- Administration of Windows and Linux systems
This service matters for companies that need stability and secure access to information.
Cloud services and virtualisation
Cloud environments allow more flexible and secure work, provided they are properly configured.
We support the migration to and management of cloud environments, adapting them to the business and avoiding unnecessarily complex setups.
Includes:
- Migration to environments such as Microsoft 365 or Google Workspace
- Virtualisation of servers and working environments
- Support and administration of cloud platforms
- Optimisation of costs and performance
This service supports collaborative work and secure access from anywhere.
Custom development and software
When standard tools do not fit the way you work, we develop specific solutions. We build applications and automations for concrete needs, to simplify tasks and reduce errors.
Includes:
- Custom application development
- UX/UI websites designed for search engines and AI
- Desktop software
- Automation of internal processes
- Scripts and adaptations of existing software
- Integration between systems
It is a service aimed at gaining efficiency and control.
Automating work with artificial intelligence
Artificial intelligence can add real value when it is applied with judgement. We look at which tasks can be automated and put in place AI solutions meant to speed up daily work and reduce human error.
Includes:
- Consulting and training in AI applied to the business
- Automation of repetitive processes
- Integration of AI tools into existing workflows
- Improving how data is managed
Always with a practical approach, adapted to what the company can actually take on.
Contact us
Are you starting a project or growing your business?
When a business starts to grow, technology can help or it can become a source of problems. At Cortana Systems we help founders, self-employed professionals and small companies put things in order from the start and make sound technology decisions. If you work in la Selva and Gironès or in Vallès Oriental and you want close support without unnecessary complexity, let’s talk.
FAQ
Questions? We will answer them
Do you work by the hour or on fixed projects?
It depends on the type of service. We can offer bundles of hours for ongoing support, or fixed projects when the work is to implement a specific solution.
Do your IT services include complete IT maintenance?
Yes. We look after computers, servers, software, networks and systems so that day-to-day work runs without incidents.
Do you sell computers or hardware?
Not as a rule. Our aim is to advise, maintain IT systems, manage projects and make the best use of resources. On specific projects, we can manage the purchase and commissioning of the hardware.
Can you help even when the problem is not only technical?
Yes. We have experience in process management and internal organisation. Often the problem is not the technology, but how it is used.
Do you carry out IT security audits?
Yes. We carry out technical audits of systems and networks, identify vulnerabilities and propose improvements to protect the data.
Do you provide artificial-intelligence services?
Yes. We apply AI in a practical way to automate repetitive tasks, reduce errors and make daily work more efficient.
What is a visibility audit (SEO / GEO)?
It is a review of your business’s digital presence, both in traditional search engines and in the new artificial-intelligence answers. We look at your website, its content and its technical structure to find improvements that help to:
- improve visibility on Google,
- help search engines understand your service correctly,
- increase the chances of appearing in AI answers and AI Overviews.
The aim is that your business is easy to find and to interpret, both for people and for automated systems.
